Privacy Policy

Effective Date: 07/11/2023

At Redeemed Chiropractic LLC, we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act).

1. Information We Collect

We may collect the following types of information when you interact with our office, website, or services:

Personal Information: Name, address, phone number, email address, date of birth
Health Information: Medical history, treatment records, and other health-related data necessary for your care
Billing Information: payment information, and billing history
Website Usage Data: IP address, browser type, and cookies if you visit our website

2. How We Use Your Information

We use your information to:

Provide chiropractic care and treatment
Schedule and manage appointments
Process payments
Communicate with you regarding your care
Improve our services and patient experience
Comply with legal and regulatory requirements

3. How We Protect Your Information

We take your privacy seriously and implement appropriate safeguards to protect your data, including:

Secure electronic health record (EHR) systems
Encryption and password protection for digital files
Limited access to sensitive information (only authorized staff)
Regular staff training on privacy and data protection practices

4. Sharing of Information

We will not sell, share, or rent your Mobile Opt-in data or personal information to any third parties for marketing or promotional purposes. We may share your information only in the following situations:

With your consent
With healthcare providers involved in your care
With insurance companies for billing purposes
When required by law or to protect your safety

5. Your Rights

You have the right to:

Access and request copies of your health records
Request corrections to your information
Request restrictions on certain uses or disclosures
Receive confidential communications
File a complaint if you believe your privacy rights have been violated

6. Website and Cookies

If you visit our website, we may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

7. Third-Party Services

We may use third-party services (such as appointment scheduling or payment processing platforms) that adhere to strict privacy and security standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Redeemed Chiropractic LLC

5725 Bagby Avenue

Waco, TX 76712

254-269-4843

redeemedchiropractic@gmail.com

Text messaging Terms & Conditions

By opting into our SMS messaging service, you agree to receive text messages from Redeemed Chiropractic LLC regarding your appointments, feedback requests, and office notifications. Message frequency may vary based on your interactions with our services.

Types of Messages:

Appointment Reminders: Notifications regarding upcoming scheduled appointments.
Feedback Requests: Requests for feedback on the service you received.
Office Notifications: Important updates, including changes to our operating hours.
Campaigns: Birthday Message, Announcements for the office, "Healthy Habits Flyer"

Message Frequency: Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you utilize.

Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy above to understand how we collect, use, and protect your information.

HELP Instructions: For assistance, text HELP to 254-269-4843, or call our team at 254-269-4843.

STOP Instructions: To opt out of SMS messages, text STOP to 254-269-4843. You will receive a final confirmation message, and no further messages will be sent unless you opt back in.

By continuing to use our SMS messaging service, you acknowledge and agree to these terms.